Effective October 1, 2026
Privacy Policy
This policy explains what 3tap.ai processes when you use the website, native apps, subscription, API, and iPhone Shortcut.
Information we process
We process your email address, subscription status, a securely hashed version of your API key, AI request counts, response text, basic request metadata, and support messages you choose to send. Stripe handles website payment details. Apple and Google handle native-app payments. These providers return billing identifiers and subscription status to us. Native-app sign-in uses an expiring email code and a securely hashed session token; purchase verification links the store subscription to your account.
Screenshots and AI requests
When you intentionally run the Shortcut or choose to process a screenshot in an app, the selected screenshot and instructions are sent to 3tap.ai and OpenAI, our AI provider to generate the requested answer. The current 3tap application does not intentionally save the original screenshot in its database after the request is processed. Generated response text and request metadata may be stored so the service can return and count your results. Our processors may handle request data under their own service terms and retention controls.
Why we use data
We use this information to operate 3tap, authenticate requests, provide AI results, enforce usage limits, manage subscriptions, prevent abuse, troubleshoot failures, and respond to support requests.
Service providers
We use service providers for AI processing, payment processing, hosting, and transactional email. We share only the information needed for those providers to perform their role. We do not sell personal information.
Security and retention
We use access controls, HTTPS, and hashed API-key storage. No service can guarantee absolute security. We retain account, subscription, response, and usage records while needed to operate the service, meet legal obligations, resolve disputes, and prevent abuse.
Your choices
You can stop sending screenshots by not running or by deleting the Shortcut. Native-app users can delete their account from Account settings. Deletion removes sign-in access and stored AI history. Minimal billing linkage and a hashed email reference may be retained to meet legal obligations, prevent purchase replay, and let you restore an existing subscription after verifying the same email again. Deleted AI history is not restored. Deleting a 3tap account does not cancel an Apple, Google, or Stripe subscription; cancel it separately with the payment provider. You can also request account-data access or deletion, or ask a privacy question, by emailing support. Some billing or security records may need to be retained where required.
Contact
Email contact@merlintheai.com for privacy requests.